Executive Summary

    Backup, archive and retrieval of email messages is a more significant problem than is generally known. In a critical system where employees spend over a quarter of their day and where over 34 percent of their information is stored, the inefficiencies and costs are intolerable. This hidden problem is one that significantly increases the Total Cost of Ownership (TCO) of your messaging system. Once solved, it can provide significant advantage and value to the business.

    TCO and ROI

    { The average large company using Microsoft Exchange spends over $1.6 million per year (or $193 per user per year) for users to find and retrieve old messages. Companies spend more money on this problem than for all technical support and help desk combined, or on the total cost of downtime. The losses are from:

• lost productivity for users
• revenue loss
• administration and management costs

    { Of this $1.6 million, Enterprise Vault can save 42 percent, or about $676,000, yielding a return on investment (ROI) in the first year of approximately $676,000, or $80.84 per user.